Thank you for choosing NewEra! We appreciate your trust in our service. This policy explains how automatic renewal works for your subscription.
1. Automatic Renewal
Your subscription renews automatically unless you cancel before the renewal date.
- Monthly Plan: Renews every month.
- Quarterly Plan: Renews every 3 months.
- Annual Plan: Renews every year.
2. Renewal Process
- Reminder Email: We will email you before your subscription renews. This email will include renewal details and cancellation steps.
- Automatic Payment: Your saved payment method will be charged automatically on the renewal date unless you cancel before then.
3. How to Cancel
- Deadline: Cancel before the renewal date to avoid charges.
- How to Cancel:
- Log in to your NewEra account and follow the cancellation steps.
- Or email [email protected] for help.
4. Refunds
- No Refunds: We do not offer refunds for subscription renewals.
- Cancel Before Renewal: If you do not want to continue, cancel before the next charge.
5. Contact Us
For questions, email us at [email protected]. We’re happy to help!
This policy may change anytime. Please check for updates.